Legal

Terms of Service

Version 2026-01-01 · Effective January 1, 2026

AGREEMENT TO TERMS

In addition to accepting these Terms by accessing the Website, you must affirmatively accept these Terms at checkout before any order is placed. For each order, Carbon Biosupply records the version of these Terms in effect at the time of acceptance, the date and time of acceptance, and the Internet Protocol address from which acceptance was submitted. That record constitutes your electronic signature and your acceptance of the version of these Terms then in effect, which governs that order.

ACCESS DISCLAIMER AND ACCEPTANCE OF TERMS

Research Use and Compliance Disclaimer

Before accessing, using, and purchasing from the Website, all users must review, acknowledge, and agree to the following terms:

  • The products available on the Website are intended for laboratory research purposes only, and are not for human or animal consumption.
  • The products available on the Website are not intended to diagnose, treat, cure, or prevent any disease.
  • The products available on the Website should not be used as a food, drug, cosmetic, or for other household use.
  • By accessing the Website, you acknowledge that it is your sole responsibility to ensure compliance with all applicable laws and regulations within your jurisdiction.
  • No information on the Website should be interpreted or construed as medical advice or guidance.

By continuing to access the Website, you confirm that you:

  • Have read and understood the above Research Use and Compliance Disclaimer.
  • Are at least 21 years of age.
  • Are a qualified researcher.
  • Agree that your access to the Website constitutes your acceptance of and consent to be bound by these full Terms.

If you do not agree to these Terms, then you must exit the Website. Access to the Website is not permitted without your acceptance to these Terms.

PRODUCT PURPOSE AND USE

All products sold by Carbon Biosupply are intended for laboratory research purposes only, and are not for human or animal consumption. The products are not intended to diagnose, treat, cure, or prevent any disease. The products should not be used as a food, drug, cosmetic, or for other household use.

CUSTOMER REPRESENTATIONS AND WARRANTIES

By purchasing from Carbon Biosupply, you represent and warrant that:

  • You are at least 21 years of age.
  • You are a qualified researcher or operate within a controlled laboratory environment.
  • You understand the health and safety hazards associated with handling laboratory chemicals and compounds.
  • You have the necessary knowledge, training, equipment, and facilities to safely handle these materials.
  • You will comply with all applicable local, state, federal, and international laws regarding the purchase, possession, and use of research materials.
  • You understand that certain compounds may not be listed on the Toxic Substances Control Act (TSCA) inventory, and you accept full responsibility for verifying compliance for your intended use.

Carbon Biosupply reserves the right to deny access to the Website and sales of products to any underage or unqualified individuals.

FDA AND LEGAL DISCLAIMER

The statements and information provided on the Website have not been evaluated by the U.S. Food and Drug Administration (FDA). Products sold by Carbon Biosupply or on the Website are not intended to diagnose, treat, cure, or prevent any disease; and no information on the Website should be construed as medical advice. Carbon Biosupply is a research-use-only (RUO) chemical supplier and not a compounding pharmacy, medical provider, or outsourcing facility under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act. All products are labeled and marketed for research use only.

Blacklist. Carbon Biosupply maintains a Blacklist of persons and entities permanently barred from purchasing. Placement on the Blacklist is a lifetime ban: the account is terminated, no future account application will be approved, and no order will be fulfilled. Carbon Biosupply may place a Customer on the Blacklist at its sole discretion, including for any Prohibited Use, any misrepresentation of identity or institutional affiliation, or any other material breach of these Terms.

The following Prohibited Uses will not be tolerated and will land you on our Blacklist, which, as mentioned, is a lifetime ban. The products shall NOT be used for:

  • Human or animal consumption;
  • Diagnostic, therapeutic, or clinical applications;
  • Compounding under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act;
  • Performance enhancement or aesthetic purposes;
  • Any consumer, agricultural, or commercial applications; or
  • Educational demonstrations involving human or animal subjects.

Please note that the foregoing list is not exhaustive, and Carbon Biosupply reserves the right to suspend or terminate the Customer’s account at any time, with or without notice, if the Customer violates these Terms or if we believe the Customer has violated or intends to violate these Terms.

NO GUIDANCE; AFFILIATION

Carbon Biosupply assumes that the Customer is familiar with the products being purchased, and does not provide any type of guidelines or suggestions regarding use of the products. If a Customer asks us for such information, then the Customer will be answered with a “Refusal to Provide Guidelines” email. The Customer acknowledges that any request for usage guidelines may be considered evidence of lack of qualification and may result in order cancellation and/or account termination.

Approval of a Customer account is a prerequisite to purchase. Carbon Biosupply may, in its sole discretion, require verification of institutional affiliation as a condition of account approval, and may re-verify at any time thereafter. If Carbon Biosupply requests re-verification, the Customer agrees to provide it within five (5) business days. Pending receipt of satisfactory verification, Carbon Biosupply may suspend account privileges and hold fulfillment of any pending order. If verification is not provided, Carbon Biosupply may cancel the affected order and refund the purchase price paid, and may suspend or terminate the account.

USE OF THE WEBSITE

Unless otherwise specified, the Customer’s use of the Website is governed by these Terms. In using the Website, the Customer is prohibited from modifying, distributing, transmitting, reproducing, publishing, licensing, transferring, or selling any information, products, or services obtained or viewed on the Website. The Customer may, however, display, download, or print hard copies of any material contained on the Website for the Customer’s own internal, non-commercial research use, as long as the Customer does not modify the content or delete any copyright, trademark, or other proprietary notice. Any other use of the information contained on the Website is prohibited without our express prior written consent. Unauthorized use may result in immediate account termination and legal action. Bad faith actors will be banned.

MODIFICATIONS TO THE WEBSITE

We reserve the right to correct any inaccuracies or typographical errors in the information posted on the Website and shall have no liability for such inaccuracies or errors. Information may be changed or updated without notice, and prices and availability of products are also subject to change without notice. We shall not be liable to the Customer or to any third-party for any modification, price change, suspension, or discontinuance of the sale of any product.

AVAILABILITY OF THE WEBSITE

We do not guarantee, represent, or warrant that the Customer’s use of the Website will be uninterrupted, timely, secure, or error-free. From time to time we may remove the Website for indefinite periods of time without notice to the Customer. The Customer’s use of, or inability to use, the Website is at the Customer’s sole risk. The Website and all products offered for sale through the Website are (except as expressly stated by us) provided “AS IS” and “AS AVAILABLE” for the Customer’s use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

ORDERS, PRICING, AND PAYMENT

The Customer agrees to provide current, complete, and accurate purchase information, including payment and contact information, for all purchases made on the Website. We reserve the right to refuse or cancel any order at our sole discretion, including after payment has been received. In the event of order cancellation, our sole obligation shall be to refund the purchase price paid, and we shall have no liability for any consequential, incidental, or indirect damages. Purchases may only be made through an approved organizational account. Registration does not create a right to purchase. Each application is individually reviewed, and approval is granted at Carbon Biosupply's sole discretion. Carbon Biosupply may deny an application, and may suspend or terminate an approved account at any time; a denied or terminated account may not purchase.

Order Acceptance

  • Prices on the Website are invitations to conduct business, not binding offers
  • All customers must be 21 years of age to place an order or make a purchase
  • The Customer’s purchase order constitutes an offer
  • A contract is formed only upon our written confirmation of acceptance of the Customer’s order, which may be provided via email or through the Website

We expressly reject any conflicting or additional terms in the Customer’s purchase orders, invoices, or other documents, and any such terms shall be void and of no effect. These Terms constitute the entire agreement between the parties and may only be modified by a written amendment signed by an authorized representative of Carbon Biosupply.

Pricing and Taxes

  • All prices are in USD, unless otherwise specified
  • Prices exclude taxes, duties, and shipping charges
  • Prices are subject to change without notice
  • The Customer is responsible for all applicable taxes

Payment Methods

We accept:

  • Major credit cards (Visa, Mastercard, American Express, Discover)

Payment Terms

  • ALL SALES ARE FINAL
  • Orders are non-cancellable once payment is processed
  • We do not accept refunds, except for verified manufacturing defects or non-conforming shipments as described in the Returns and Refunds Policy, or where required by applicable law.

Chargeback Policy. If you believe a charge is incorrect, contact support@carbonsupply.bio first. Initiating a chargeback without first contacting us may result in suspension or termination of your account. Nothing in these Terms limits any right you may have under applicable law or your card issuer's rules to dispute a charge.

Shipping and Delivery. Shipping terms, delivery estimates, and risk of loss are set out in the Shipping Policy, which forms part of these Terms.

NO GUARANTEE OF RESULTS

Carbon Biosupply makes no representation regarding:

  • Experimental outcomes
  • Product performance in specific applications
  • Batch-to-batch consistency beyond specifications

LIMITATION OF LIABILITY

Carbon Biosupply's total liability shall not exceed the lesser of the purchase price of the specific product or five hundred dollars ($500), except where such limitation is prohibited by applicable law. We are not liable for:

  • Indirect, consequential, or incidental damages
  • Lost profits or business interruption
  • Personal injury after title transfer

WAIVER OF LIABILITY AND INDEMNIFICATION

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Carbon Biosupply OR ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE WEBSITE, RELIANCE ON INFORMATION PROVIDED ON THE WEBSITE, OR THE USE, MISUSE, HANDLING, OR STORAGE OF OUR PRODUCTS, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

In direct consideration of the sale, the Customer agrees to indemnify, defend, and hold harmless Carbon Biosupply, its owners, members, managers, employees, affiliates, and agents from any claims, losses, liabilities, or expenses (including attorneys’ fees) arising from the Customer’s use of the Website; the Customer’s handling, misuse, or transfer of any product; or from any violation of these Terms. This indemnification includes any action taken by a third party resulting from the Customer’s actions or omissions.

GOVERNING LAW AND JURISDICTION; DISPUTE RESOLUTION

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles. The parties agree to attempt, in good faith, to resolve any dispute related to these Terms through informal negotiation for thirty (30) days prior to commencing any formal dispute resolution proceedings. Failure to comply with this informal negotiation requirement shall result in dismissal of any arbitration or court proceeding without prejudice, and the non-complying party shall bear all costs and fees incurred by the other party in connection with such premature filing. Any unresolved disputes arising out of or relating to these Terms, including disputes regarding the validity, interpretation, breach, or termination of these Terms, shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules then in effect. The arbitration shall be conducted in Wyoming, and judgment on the arbitration award may be entered in any court having jurisdiction. Each party shall bear its own costs and attorneys’ fees; provided, however, that the prevailing party in any arbitration or litigation shall be entitled to recover its reasonable attorneys’ fees and costs from the non-prevailing party. Notwithstanding the foregoing, Carbon Biosupply may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or to enforce payment obligations, without the requirement of posting a bond. The Customer may seek injunctive relief only in Wyoming state or federal courts.

ENTIRE AGREEMENT

These Terms and any terms and agreements expressly incorporated herein by reference constitute the sole and entire agreement between you and Carbon Biosupply regarding the Website and the purchase and use of products, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, relating to the subject matter hereof. No amendment, modification, or waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized officer of Carbon Biosupply. Any waiver of a breach of these Terms shall not constitute a waiver of any subsequent breach.

CHANGES TO TERMS

Carbon Biosupply reserves the right to update, modify, or replace any part of these Terms at any time in its sole discretion. Changes will be posted on this webpage and, for material changes, Carbon Biosupply may provide notice via email to the address associated with your account. Changes will become effective immediately upon posting unless otherwise specified. It is your responsibility to check this webpage periodically for changes. Your continued use of or access to the Website or purchase of products following the posting of any changes constitutes your acceptance of and agreement to the modified terms. If you do not agree to the modified terms, your sole remedy is to discontinue use of the Website and products.

SEVERABILITY

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be reformed to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if such reformation is not possible, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

HEADINGS

The headings contained in these Terms are for reference only.

FORCE MAJEURE

Carbon Biosupply shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control, including, without limitation, acts of God, war, terrorism, civil unrest, government actions, labor disputes, supplier failures, transportation disruptions, delays due to back orders of requested products, mail delays, customs delays, or lost shipments. Carbon Biosupply shall not be responsible to notify the Customer in the event of such delays, though it may do so as a courtesy. The Customer shall be solely responsible to make other arrangements to purchase alternative products and cover any costs incurred in connection with such purchases. In the event of a force majeure lasting more than ninety (90) days, either party may terminate the affected order without liability.

CONTACT US

For questions, concerns, or requests regarding these Terms, please contact our support team at:

Email: support@carbonsupply.bio

ACKNOWLEDGMENT

BY USING THE WEBSITE OR PURCHASING Carbon Biosupply PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. YOU SPECIFICALLY ACKNOWLEDGE THE RESEARCH USE ONLY (RUO) DESIGNATION OF ALL PRODUCTS AND AGREE THAT PRODUCTS ARE NOT INTENDED FOR DIAGNOSTIC, THERAPEUTIC, OR CLINICAL USE. YOU AGREE TO COMPLY WITH ALL APPLICABLE REGULATIONS AND ACKNOWLEDGE THAT MISUSE OF RUO PRODUCTS MAY RESULT IN CIVIL AND CRIMINAL LIABILITY. YOU FURTHER ACKNOWLEDGE THAT Carbon Biosupply HAS NO LIABILITY FOR ANY UNAUTHORIZED OR IMPROPER USE OF ITS PRODUCTS.